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Energy Bills - Government Support for park home residents - April 2023

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Dear Park Home Resident,

We are writing to inform you of two types of Government support for all park home residents to help with your energy bills.

Under the Energy Bills Support Scheme – Alternative Fund (EBSS-AF), all park home residents are entitled to a one off payment of £400.

In addition, all park home residents who use alternative fuels such as LPG and heating oil will be entitled to an extra £200 under the Alternative Fuel Payment (AFP) scheme.

To receive the payments, eligible park home residents will need to make two separate applications either online or through the available helpline. The closing date for submitting an application is 31 May 2023

How to check eligibility and apply

For the £400 support;

  • Submit a short online application via the Government’s GOV.UK webpages. The page can be found by searching “Apply for energy bill support if you do not get it automatically” into the search bar on GOV.UK or an internet search engine.
  • If you do not have online access, apply through the contact centre HELPLINE on 0808 175 3287 where a representative will guide you through the application process.

For the £200 support,

  • Submit a short online application via the Government’s GOV.UK webpages. The page can be found by searching “Apply for the alternative fuel bill support if you do not get it automatically” in the search bar on GOV.UK or in an internet search engine.
  • If you do not have online access, apply through the contact centre HELPLINE on 0808 175 3943 where a representative will guide them through the application process.

Please note that to combat fraud and phishing attempts, Government will never provide any links to the application portal or directly ask individuals to apply for their support.

If you have any questions about the application process or any other queries about your rights and responsibilities as a park home resident, please contact us on 020 7832 2525 or book a park homes advice session via our website: Leasehold Advisory Service.

Yours sincerely
The Leasehold Advisory Service (LEASE)

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